Regional Logistics Coordinator

Requisition ID: 1729 | JP Pest Services Operations Department

About Us

As JP Pest Services approaches 100 years of providing service excellence throughout New England, our goal remains the same: to protect the welfare of our neighbors in the communities we serve. Through our many service programs performed by top trained professionals in the industry, we protect human health, food, and structures from all types of destructive pest scenarios.

Since 1925, JP Pest Services has remained family-owned and operated, and the trusted name in New England for pest management solutions. Our skilled and knowledgeable service professionals identify and perform results-oriented pest solutions that provide peace of mind for the customers they serve. As the owners and brothers like to say, "Our people will lead the way!"

The Role

The Regional Logistics Coordinator (RLC) will play a key role in executing the overall business strategy and tactical planning within defined regional territories. The primary duties for the RLC include advanced planning, auditing work quality, routing for maximum efficiency and customer service. The RLC role will also work closely with field staff to help maintain the flow of daily operations; as well as proactively identifying and removing threats that would hinder operations. The RLC must become a master of our routing software and help to uphold our standards of service delivery.

At JP Pest Services, customer obsession is one of our defining traits... and for good reason. We recognize that our loyal customer base is our prime benefactor, and we will never take them for granted. Building customer-perceived value during each point of contact is the key to customer retention and referrals. The RLC role is crucial to ensuring that our customers receive the service and value that they deserve.

Blueprint of a Top Regional Logistics Coordinator

Sponge: You are a reflection of our Mission & Vision. In order to effectively navigate the JP waters to help steer the ship, you’ll need to be able to soak up the culture, as well as gain, retain and apply critical information on the job.

Traffic Cop: You keep the flow of traffic moving. In overseeing the service schedule, your job is to ensure that service routes are built efficiently, that obstacles are overturned, and to use creative thinking to foresee expected changes in the seasonal business as it pertains to scheduling.

Pivot Pro: You respond, not react. As much of our business changes with each season, many changes we can foresee, and others we cannot. Your job is to proactively change gears to manage upcoming changes we can predict, as well as to stay grounded while you think on your toes when the waters change unexpectedly.

Solitaire Player: You can work solo. After mastering the routing software, you must be capable of working independently on complex scenarios and be able to resolve most routing issues with minimal supervision.

Dissectologist: You have passion for creating order out of a mess. The schedule can change rapidly, and your position requires an aptitude for complex problem-solving to keep it tidy. Routing efficiency is priority, and it is critical that obstacles are quickly mitigated.

Yoda: You must feel the force around you. Not just between you, me, the tree and the rock, but in the team members you will be working closely with to keep the gears oiled up. The possession of a high-level of business maturity and professionalism is essential, as well as the ability to work closely with members on both the executive management and customer service teams.

Captain: You run this ship. It is in your hands to manage the regional service routes at a level where customers are highly satisfied, and where daily, weekly, and monthly production values are consistently averaging at or above their pre-set goals.

Loquacious, Loquacious, Loquacious: You over-communicate. Just like any other well-run ship, it’s important to make sure that everyone is kept up to speed on the ever-changing currents.

Requirements

  • Associates Degree in Business Administration or Logistics (Bachelor’s preferred)

  • 5+ years of proven experience in coordination, routing, dispatching, customer service, or other related roles in a company consisting of at least 200 employees.

What You Get

Compensation

  • $45,000 - $50,000 / Annually

Benefits

  • 401(k) with company match up to 6%

  • Highest profit-sharing program in the industry

    Comprehensive Medical, & Dental Insurance - JP pays 75% of individual coverage plans

  • Health Reimbursement Arrangement (HRA)

  • Gym Membership Reimbursement

  • Voluntary Term Life Insurance

  • Voluntary Short & Long-term Disability 

Perks

  • Discounts on popular brands like 17% off Verizon plans, AAA, and many more

  • Financial planning resources provided by Fidelity Investments

  • Generous employee discounts on most pest management services for your home

Time Off

  • Paid time off starts accruing day 1 of employment

  • On average our team members accrue between 2-4 hrs. of PTO each week which averages to 3 weeks annually

  • Paid Holidays

JP Pest Services is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.
DETAILS
Milford, NH 
Operations Team
Permanent, Full-Time 
$45,000 - $50,000 / Annually
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JP Pest Services is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.

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